Privacy Policy

At Velza Collection, we respect your privacy and are committed to protecting your personal information.

When you place an order or contact us, we may collect information such as:

Name
Mobile number
Email address
Shipping address
Billing information
Order details
Payment-related information necessary to process your order

How We Use Your Information

We may use your information to:

Process and deliver your orders
Provide order updates
Contact you regarding your order
Handle returns, exchanges and customer support
Improve our products and shopping experience
Prevent fraudulent or unauthorized transactions
Send promotional communication where permitted

Payment Information

Payments may be processed through third-party payment providers.

Velza Collection does not intentionally store sensitive payment information such as your complete card number or CVV.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide a better shopping experience.

Third-Party Services

We may use trusted third-party services such as payment gateways, shipping/courier partners, analytics providers and marketing platforms to operate our business.

These services may process information according to their own privacy policies.